Last updated: 25 June 2025
1. Who We Are
Cannon Gardens & Landscaping Limited (trading as Cannon Gardens & Landscapes) (“we”, “our”, “us”) is a company registered in the United Kingdom providing professional garden design, landscaping, and maintenance services. We are committed to protecting and respecting your privacy.
Company registration number: 14408548
Registered office: 106 Castlesteads Drive, Carlisle, United Kingdom, CA2 7XD
Email: [email protected]
Website: cannongardens.co.uk
2. What Data We Collect
We may collect the following types of personal data when you interact with us:
- Identity Data: Full name, title
- Contact Data: Email address, phone number, postal address
- Technical Data: IP address, browser type/version, device ID
- Usage Data: Website browsing behaviour, page interactions
- Marketing Data: Communication preferences, survey responses
3. How We Collect Your Data
We collect your data through:
- Forms on our website
- Direct interactions (e.g. via phone, email or in-person)
- Automated technologies (e.g. cookies)
- Social media platforms
4. How We Use Your Data
We use your personal data to:
- Respond to enquiries and provide services
- Process payments and send invoices
- Send marketing communications (with your consent)
- Maintain website functionality and security
- Comply with legal obligations
We process this data based on legitimate interest, contract performance, legal obligation, or your consent (as applicable).
5. Sharing Your Data
We do not sell your personal data. However, we may share it with:
- IT and system administration service providers
- Payment processing providers
- HMRC or other authorities if required by law
All data processors are under contract to ensure your data is handled securely and lawfully.
6. How Long We Keep Your Data
We keep your data only for as long as necessary for the purposes outlined above or as required by law.
- Enquiry data: up to 12 months
- Customer records: 6 years from date of last interaction (for accounting and legal reasons)
7. Your Rights
You have rights under UK data protection law, including:
- The right to access your personal data
- The right to correct inaccuracies
- The right to request erasure ("right to be forgotten")
- The right to restrict or object to processing
- The right to data portability
- The right to withdraw consent at any time
To exercise these rights, contact us at [email protected].
8. Cookies
Our website uses cookies to:
- Ensure functionality (e.g. navigation)
- Analyse website traffic
- Improve user experience
You can manage cookie preferences via your browser settings. For full details, see our Cookie Policy.
9. Data Security
We take appropriate technical and organisational measures to protect your personal data, including secure servers, password protection, and encrypted communications.
10. International Transfers
We do not routinely transfer your data outside the UK. If we do (e.g. via a third-party service provider), we ensure adequate protection is in place as required by UK GDPR.
11. Complaints
If you are unhappy with how we handle your data, please contact us first. You also have the right to lodge a complaint with:
Information Commissioner’s Office (ICO)
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Website: www.ico.org.uk
Helpline: 0303 123 1113
12. Changes to This Policy
We may update this Privacy Policy occasionally. Changes will be posted on this page and dated.